Citizens Advice Rotherham

Citizens Advice Rotherham are currently running three projects which may be of benefit to anyone struggling financially as a result of the Covid-19 pandemic.

Energy Advice Programme: Helping clients who need support in reducing their energy bills.

They offer a FREE full review of energy to ensure clients are on the correct tariff, including price comparisons and switching energy suppliers. During the process, the team will also identify any other ways they may be able to help clients save money.

Fuel Vouchers: They are delivering an emergency fuel voucher scheme, which has been established in recognition of the additional burden the pandemic is having on vulnerable households, who may struggle to pay their fuel bills due to loss of income or increased usage of fuel. This is to maintain adequate energy supplies for health, wellbeing and to avoid self-disconnection.

They are able to allocate vouchers that can be used to pay for gas and / or electricity. These are available to households that:

have a prepayment meter

have been affected by the Covid-19 pandemic

are at risk of self-disconnection

Please note, these vouchers do not have to be repaid. As part of the process, they will also do a full review of the clients energy.

Scams: They are raising awareness of scams to keep their client’s safe. There are many new scams around at the moment due to Covid-19. They have a FREE information pack that can be posted out to clients so they can look out for them.

In addition, they are also able to offer support with Debt, Immigration, Housing, Benefits, Employment, Family and Consumer issues.

Email name, contact number to energy@citizensadvicerotherham.org.uk